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ORION ARTS LLC
dba Orion Performance Consulting

PRIVACY POLICY

 

Effective Date: April 13, 2026

 

Orion Arts LLC (“Orion Arts,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and instructional services.

 

1. Scope

 

This Privacy Policy applies to information collected through:

 

  • Our website (orionperformanceconsult.com)

  • Online booking and payment processing systems

  • Email and contact form communications

  • In-person and remote instructional sessions, including audio/video recordings

 

By using our website or services, you consent to the practices described in this Privacy Policy.

 

2. Information We Collect

 

We collect the following categories of information:

 

  • Personal Identifiers: First and last name, email address, residential address, phone number, booking and scheduling information, and any information voluntarily submitted through contact forms.

  • Commercial Information: Booking history, scheduling preferences, and records of services purchased.

  • Payment Information: Processed through third-party providers (e.g., Stripe/Wix); we do not store full credit card credentials.

  • Audio and Visual Data: As established in our Services Agreement, lessons are recorded in audio and/or video format for instructional review, safety, and quality assurance.

  • Technical Data: IP address, browser and device type, and usage data collected via cookies and analytics. Technical information may be collected automatically through website analytics tools and cookies.

 

3. Sensory Data: Audio and Video Recordings

 

Pursuant to the New Hampshire Wiretapping and Eavesdropping law (RSA 570-A), we require express consent for the recording of instructional sessions.

 

  • Purpose: Recordings are used for instructional review, safety documentation, quality assurance, and lesson playback for the student.

  • Remote Instruction: Lessons conducted via third-party platforms (e.g., Zoom) are subject to the privacy practices of those platforms.

  • Consent: Participation in lessons constitutes consent to recording as a condition of service.

 

4. Services for Minors and the Children’s Online Privacy Protection Act (COPPA) Compliance

 

Orion Arts provides services to individuals age 15 and older, with verifiable parent or guardian consent where required by law.

 

  • Consent: For students under 18, we require a signed Parental Consent before collecting any personal information or recording sessions.

  • Parent and Guardian Rights: Parents and guardians may review, delete, or withdraw consent for the collection of their child's data at any time by contacting us.

 

5. How We Use Your Information

 

We use collected information to:

 

  • Schedule, manage, and record training sessions.

  • Process payments and maintain business records.

  • Marketing: If you provide express consent via our Marketing Release, we may use student images or performance clips for promotional purposes.

  • Comply with applicable law, regulation, or legal processing, including but not limited to, New Hampshire law regarding two-party consent for recordings (RSA 570-A).

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We do not sell, rent, or trade personal information to third parties.

 

6. Third-Party Services

 

Our website is hosted on the Wix.com platform. Wix provides the infrastructure that allows us to operate our website and booking systems.

 

We may also use third-party services such as:

 

  • Payment processors (e.g., Stripe or other Wix-integrated processors)

  • Analytics tools (e.g., Google Analytics)

  • Email communication systems

 

These third parties may collect and process information in accordance with their own privacy policies.

 

7. Cookies and Analytics

 

Our website may use cookies and analytics tools to:

 

  • Analyze website traffic

  • Improve site functionality

  • Understand visitor behavior

 

You may adjust your browser settings to refuse cookies. Disabling cookies may affect certain website functions.

 

8. Data Storage and Retention

 

  • Security: Our website is hosted on secure Wix.com servers using reasonable administrative and technical safeguards.

  • Recording Retention: Session recordings are retained for the duration of a student's ongoing participation and for ninety (90) days thereafter, unless retained longer for safety or legal purposes.

  • General Data: Other personal information is kept as long as necessary to provide services and comply with financial obligations.

 

9. Your Rights

 

Under New Hampshire and Federal law, you have the following rights:

 

  • Right to Access: Confirm whether we are processing your data and obtain a copy.

  • Right to Correct: Request corrections to inaccurate personal data.

  • Right to Delete: Request deletion of personal data, subject to certain legal exceptions.

  • Right to Portability: Obtain a copy of your data in a portable and readily usable format.

  • Right to Opt-Out: You may opt-out of the processing of data for targeted advertising or the sale of personal data. 

 

Requests and Appeals: To exercise these rights, email orionartsllc@gmail.com. We will respond within forty-five (45) days. If a request is denied, you may appeal our decision by replying to our response.

 

10. Changes to this Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

 

11. Contact Information

 

To exercise your rights or ask questions regarding this policy, please contact:

 

Orion Arts LLC

dba Orion Performance Consulting

20 Portsmouth Avenue

Suite 1, #149

Stratham, NH 03885

 

Email: info@orionperformanceconsult.com

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